Your school will benefit from the following cover features, included in your policy as standard...
AA rated insurer
All our policies are underwritten by an ‘AA-’ rated insurer, ensuring our schools won’t be left out of pocket and will receive their claim settlements quickly.
We’re so confident that we can offer the best price for your staff absence insurance policy that if you find the same policy elsewhere, we'll beat it!
Our Standard and Premium stress cover options will protect your school in the event of a stress or mental health related absence.
No claim history
You don’t need to submit a claims history to take out cover with us. Simply provide your chosen daily benefit, full time equivalent and waiting day period.
We now offer the option of a multi-year policy, ensuring that your schools staff absences will be covered for up to three years.
We handle all claims in-house, which allows us to have one of the fastest average claim payment times in the industry - just four working days.
Your staff will have access to an unlimited amount of occupational health assessments, pre-placement screenings and use of a 24-hour support helpline.
You can choose to cover potential maternity absences up to £5,000 for teaching staff. 50% of the chosen amount will be paid for support staff.
We cover non-sickness related absences such as accidents, jury service, adoption and paternity and much more.
Get a quote.
Simply tell us how many staff you’d like to cover and you’ll be provided with an instant price in seconds.
Once you’re happy with everything, we can talk you through our T&C’s and place you on cover over the phone.
Submit staff list.
Via your client area, tell us which staff you’d like to insure. All we need is their name, DOB, FTE and email address.
Unfortunately absence is evitable, and members of staff will not be able to attend work for an array of reasons.
Make a claim.
You can do this online via your client area - simply tell us which member of staff is absent and why.
If you claim is valid, we’ll send your settlement via BACS payment. On average this takes five working days.
Below you'll find answers to the questions we get asked the most about our staff absence insurance.
01.Why do we need absence insurance?
02.What will we be covered for?
03.What are your exclusions?
04.Why are you so cheap?
05.How do we get a quote?
06.What do I need to provide for a quote?
07.Will you insure clusters of schools?
08.Do you offer discounts for clusters?
09.We've found a cheaper quote - can you match it?
10.How do I arrange cover?
11.How do we make a claim?
12.What do we do when staff members change?
13.What security does your client area have?
14.We have a complaint, who should we contact?
We find the website and client area very user-friendly. The staff are always helpful, efficient and knowledgeable when we need to contact them, and their prices are competitive.
We have used Teacher Absence for a number of years to provide our staff insurance. We have found them to be competitively priced and the staff helpful and knowledgeable.
Their online portal makes updating staff and making a claim easy. On occasions I have had to contact the company direct for advice and found their responses quick and helpful.
Claims are easy to submit via the excellent client area and are processed through to payment smoothly with good communication from our dedicated client manager.
Easy to use website, useful e-mail reminders for claim documentation, prompt settlement of claims.
We have made a couple of claims and have found the process to be easy to follow and payment has been made promptly.
Claims are dealt with in a very professional, efficient and fair way. The staff are extremely helpful and nothing is too much trouble.
XL Catlin Insurance Company UK Limited
Our policy is underwritten by XL Catlin Insurance Company UK Limited, which operates under the AXA XL brand. AXA XL is one of the world’s leading insurance organisations focused on P&C (non-life) insurance and reinsurance activities. Their companies have strong relationships with the world’s leading global, regional and independent brokers.
XL Catlin Insurance Company UK Limited has the following financial strength ratings: Standard and Poor’s AA-, A.M Best A+,
demonstrating its financial strength. XL Catlin Insurance Company UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Further details can be found on the Financial Services Register here.
Our relationship with XL Catlin Insurance Company UK Limited means our clients will benefit from the support of a financially stable and flexible insurer, as well as enjoying the protection of the Financial Services Compensation Scheme (subject to qualifying criteria) in the unlikely event that XL Insurance Company SE becomes unable to meet its commitments. Teacher Absence Limited is authorised by XL Catlin Insurance Company UK Limited to issue policies, administer them and settle claims on their behalf.